Shipping policy
Delivery
Every Enrichden piece is printed to order once you place your order. Below is how delivery works, what it costs and what to do if something goes wrong.
Where we deliver
We deliver to the United Kingdom and the United States. For other countries, delivery is calculated at checkout. If your country is not offered at checkout, we cannot deliver there yet.
Delivery costs
You pay one delivery charge for each type of product in your order: T-shirts, hoodies and mugs. More of the same type costs no extra. Charges for different types add up.
| Product type | UK | United States |
|---|---|---|
| T-shirts | £3.99 | £4.49 |
| Hoodies | £5.49 | £6.49 |
| Mugs | £4.49 | £5.99 |
Example: two T-shirts and a hoodie to the UK: £3.99 + £5.49 = £9.48.
Other countries: calculated at checkout. You always see the exact delivery cost at checkout before you pay.
How long it takes
Printed to order and dispatched as soon as it's made. Your tracking link arrives by email. Busy periods, bank holidays and carrier delays can add time.
Tracking
When your order is dispatched we will email you a confirmation, with tracking details where the carrier provides them.
Wrong or incomplete address
Please check your delivery address carefully at checkout. If you spot a mistake, email us straight away at ops@enrichden.co.uk. We can usually correct it before your order goes into production, but once an item has been made or dispatched we may not be able to change it. If a parcel is returned to us because the address given was wrong or incomplete, we will arrange to resend it, and we may ask you to cover the cost of redelivery.
Lost or late parcels
If your order has not arrived within 14 days of its expected delivery date, contact us at ops@enrichden.co.uk with your order number. We will look into it with the carrier and, if the parcel is lost, we will send a replacement or give you a full refund.
Contact
Questions about delivery: ops@enrichden.co.uk.